FAQs
Find the most frequently asked questions below.
Our treats are made from high-quality and premium ingredient sources. We focus on freeze-drying and air-drying to preserve nutrients and avoid artificial additives. Each treat is crafted with love to ensure your pets get the best!
The duration of a chewing session can vary depending on your pet's chewing habits and the type of treat. Generally, allow your pet to enjoy the treat at their own pace. Monitor them to ensure they are chewing properly and not swallowing large pieces.
For the best freshness, store our treats in a cool, dry place. Keep them in their original packaging or an airtight container to maintain their quality and flavor.
Treats should be given in moderation and should not exceed 10% of your pet's daily caloric intake. Always adjust your pet's regular food portion accordingly to maintain a balanced diet.
Yes! Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the progress of your delivery and stay updated on its status.
We strive for 100% customer satisfaction. If you’re not completely happy with your purchase, please contact our customer service team within 30 days of receiving your order to discuss a refund or exchange.